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Do you have a tutorial for bid groups?
Yes. http://www.auctionsniper.com/bidgroup.aspx
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Can I reuse a bid group?
Bid Groups are sensitive. We are going to err on the side of not bidding if there’s any question about whether or not you’ve won your specified number of auctions. While you can reuse one, our general recommendation is that you create a new one. If you want to reuse a bid group, you can simply click on Manage Bid Groups, find and highlight the number of specified wins, increase it, then click Update.
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Can I add two or more bids with the same auction ending time to a bid group?
Sorry, no. It is impossible for us to detect to see if you have won a snipe, and then cancel the rest of the bids, if they end at the same time. You should allow at least 30 seconds between bid group items to give us enough time to determine if you've won the first item. We don’t actually prevent you from ignoring this recommendation, but what will happen is that if a bid group snipe hasn’t heard from the previous snipe in the bid group, it won’t fire, to ensure you don’t win more than you specified. What that means in practice is that a second, third, or later bid group snipe on auction end times too close together won’t fire, even if you might have won with a high bid. And the more time you can get between auction end times the better your chances this won’t happen to you.
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Why did I win more than one item under bid groups?
You may have had it set to win more than one item, not one. Sign in and click Manage Bid Groups on the action toolbar to see if this is so for that bid group. "1" is the default and all other bids would have been cancelled.
Another likely possibility is that you created a Folder, not a Bid Group. You must checkmark the box to make it a bid group! A folder will bid on all items in it.
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Why have all my bid group items been cancelled?
If you already won the specified number of items in that bid group---no matter when---it will automatically cancel the rest. That‘s what they‘re designed to do. You‘ll either need to create a new bid group, or increase the amount of specified wins for your bid group by clicking on Manage Bid Groups (above your first Ready snipe, to the right), highlighting the number, increasing it, then clicking on update.
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